Upgrade and Cleaning Service

Full-service software upgrade and cleaning for your phone or tablet

For US-based customers who purchased their device from us and need a re-flashed OS, or who own devices with LineageOS and need major version upgrades. Mail your phone or tablet to us and we will update it to the latest software version.  This service includes all of the following:

• Flash the latest software version
• Function check
• Detailed cleaning
• Return shipping
• Technical support for the lifetime of the device

Step 1: Understand the process

Troubleshooting, Repair, Re-flash same OS

Devices previously purchased from us that need re-flashing due to partition or data corruption, general troubleshooting and repairs. Data will be completely wiped from the device as part of the flashing process.

LineageOS Major Version Upgrade

The upgrade process does not affect your apps and personal data. All personal data will be preserved and your personal account will not be accessed. There is no need to remove PIN or password. Please remove biometric protection before shipping. 

We highly recommend you back up your contacts, photos, and other important data before shipping. You may also choose to factory reset the device which will wipe all personal data and apps. 

Step 2: Agree with our Terms of Service

By selecting this service, you agree Privacy Mint, LLC (dba DigitalPrivacy.Shop) will not be liable or have any responsibility of any kind for loss or damage that you incur in the event of any failure. This includes the loss of data contained therein, or the services offered thereby available to you, or from any other cause relating to the services performed, whether or not the circumstances giving rise to such cause may have been within the control of DigitalPrivacy.Shop.

Step 3: Pay for the service

Change the quantity to match the number of devices you will send for service, then add this item to your cart and checkout. During checkout, in the comments section, include the current operating system version, the brand, model, and model number (i.e. OnePlus, 7 Pro, GM1917) of your device(s).

Once your order is placed, you will receive instructions to prepare the device(s) for shipment.

Note: Price includes all taxes and fees. Service is for US customers only.